Telstra to cut 2,800 jobs but chief executive insists change won’t affect retail customers

Telstra has announced it will cut 2,800 jobs when overhauling its enterprise business, with the chief executive, Vicki Brady, saying it was a “very hard day” for the telecommunications giant. Brady, in an announcement to the Australian Stock Exchange, said resetting the Telstra arm that services large businesses and government agencies would lead to a “streamlined product portfolio”; a reduced number of network applications and services products; and simplified customer sales and service. Brady said on Tuesday that the majority of the roles being axed were in the enterprise business with most to be finalised by the end of 2024. The company said it would consult with the union as part of the changes. “The actions we are announcing today are difficult, but they are necessary to be a more efficient and sustainable business to ensure we can keep investing at the level required to meet the ever-increasing demand for our connectivity,” Brady told reporters. “The jobs that we will commence consultation on today do not impact our consumer customer service team.” The chief executive said the changes were needed to deal with inflation and higher energy costs – as well as tough market conditions. “Our industry and the world...

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